Hi all
New to Terramaster and docker but have 30 years working in IT so reasonably technical, including VM's. I am in the process of moving my plex stack from PC to NAS and want to run everything in docker containers as it is more efficient. I had limited success running containers (some yaml scripting errors) but think I've got that sorted.
F5-422; TOS 6.0.783-01200; 4x12Tb SATA & 1x500Gb SSD Cache
Docker v27.2.1 API v1.47
Docker Compose v2.25.0
I intend to build 3 projects for plex to run media (plex), manage (sonarr, radarr, sabnzbd) and monitor (watchtower, tautulli, overseerr). As mentioned, I did get some containers running but after a reboot, nothing runs. If I SSH onto the NAS and run docker version, it gives me the version but an error message of "Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?". Docker & Docker Manager are both showing as enabled but no matter what I do, I'm unable to create project / mount container due to the docker daemon.
I have AI'd as much as I can but when it was getting to the 'edit nsswitch.conf file', I shouldn't have to do that. I removed Docker & Docker Manager, rebooted and reinstalled but still the same issue. With both apps showing as enabled, if I try to create a project, it returns 'Docker Engine Not Installed or Not Running'.
Any advice / guidance would be gratefully received.
[Help] Docker daemon not started
Re: [Help] Docker daemon not started
Regarding the docker.sock connection failure and ineffective reinstallation you mentioned, this typically points to a core issue with the Docker daemon itself or its permission configuration. Before proceeding with a deeper analysis, could you kindly provide two key pieces of information that would greatly assist us in narrowing down the troubleshooting scope:
Image source: Which specific image did you use to successfully run the container previously?
SPC status: Please confirm whether you have enabled the ‘SPC’ feature within the TOS system under ‘Control Panel’ → ‘Security’.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: [Help] Docker daemon not started
Hi - thanks for the quick reply.
As far as I'm aware, the docker image (v27.2.1) hasn't changed in the last few days.
SPC is not enabled
As far as I'm aware, the docker image (v27.2.1) hasn't changed in the last few days.
SPC is not enabled
Re: [Help] Docker daemon not started
Please specify how you run your containers: through Docker Manager, via SSH command line, or using other tools?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: [Help] Docker daemon not started
Using Docker Manager.
I have removed / rebooted and left if for an hour before re-installing Docker / Docker Manager. I then left it for another hour before adding my projects - this time, it seems to have worked so I'm wondering if it was taking much longer to initialise than I expected.
Hopefully, I won't have the same issues over the coming days / weeks.
Thanks for your help.
