Desktop time does not follow settings in Control Panel

Language, region, time zone, power, navigation, notification and more.
Locked
User avatar
yerc1
Posts: 85
Joined: 30 Oct 2020, 15:50

Desktop time does not follow settings in Control Panel

Post by yerc1 »

The time In the Control Panel window where I set the timezone (my state in Australia) and the time format (dd/mm/yyyy) matches the time displayed by my laptop.

However the time on the TNAS desktop is off by a couple of minutes (I can live with that) and is displayed in the wrong format mm/dd/yy :!: . A reboot does not update the time format.

I switched between time-a.nist.gov and ntp.org time servers but it made no difference.

If there is a way to turn off the time displayed on the TNAS desktop (the laptop time is there so why have another one which is wrong?) , I have not found it.

Am I missing something?
F2-221
is my first NAS, bought in October 2020
User avatar
yerc1
Posts: 85
Joined: 30 Oct 2020, 15:50

Re: Desktop time does not follow settings in Control Panel

Post by yerc1 »

Update: Today the time format has updated correctly although the time is still 7 minutes late.
F2-221
is my first NAS, bought in October 2020
User avatar
TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: Desktop time does not follow settings in Control Panel

Post by TMSupport »

Please advise your TNAS model number and current TOS version in return. We will test it and confirm it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
yerc1
Posts: 85
Joined: 30 Oct 2020, 15:50

Re: Desktop time does not follow settings in Control Panel

Post by yerc1 »

TMSupport wrote: 03 Nov 2020, 09:56 Please advise your TNAS model number and current TOS version in return. We will test it and confirm it.
Device model F2-221
TOS version 4.1.30

Just letting you know, at the moment both date format and time are correct.
F2-221
is my first NAS, bought in October 2020
User avatar
TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: Desktop time does not follow settings in Control Panel

Post by TMSupport »

It's not replicated here. It may be related to the browser's cache there.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
yerc1
Posts: 85
Joined: 30 Oct 2020, 15:50

Re: Desktop time does not follow settings in Control Panel

Post by yerc1 »

Thanks for testing.

Please see my last message on this thread.
I have not done anything, but the TOS desktop has sorted the date and time on its own.
F2-221
is my first NAS, bought in October 2020
User avatar
TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: Desktop time does not follow settings in Control Panel

Post by TMSupport »

OK.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Locked

Return to “System Configuration”