[Help] F6-424 - Latest TOS and TNAS PC version incompatible  [SOLVED]

Engage in discussions, seek assistance, and report issues related to client applications, including: TNAS PC for Windows and macOS, TNAS mobile for iOS and Android, as well as smart TV applications and clients.
Post Reply
User avatar
szzxeric
Posts: 3
Joined: 02 May 2025, 22:38
United States of America

[Help] F6-424 - Latest TOS and TNAS PC version incompatible  [SOLVED]

Post by szzxeric »

I updated both my TOS and TNAS PC to the latest versions and are running into compatibility issues when trying to connect.
My TOS is on 6.0.770, my TNAS PC is on 5.2.325, and my NAS is F6-424


Image

Image

Image
Top
User avatar
TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: [Help] F6-424 - Latest TOS and TNAS PC version incompatible

Post by TMzethar »

Hi,
What is the version of the TerraSync app on TOS?
If there is a new app version available, please update it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Top
User avatar
szzxeric
Posts: 3
Joined: 02 May 2025, 22:38
United States of America

Re: [Help] F6-424 - Latest TOS and TNAS PC version incompatible

Post by szzxeric »

Thanks. There wasn't an update for TerraSync on TOS available when I had the issue. Checked again and saw the update. Everything works after updating.
Top
Post Reply

Return to “Mobile Apps and Desktop Clients”