[Help] Remote Mount Folders won't let Plex app get permissions

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soljarag
Posts: 9
Joined: 13 Aug 2025, 05:38
United States of America

[Help] Remote Mount Folders won't let Plex app get permissions

Post by soljarag »

Hello,

I have 2 Terramaster NAS. Main NAS runs the plex app and is on the latest OS 6 version, and I have 2 folders on it and plex app has the proper folder permissions.

I have a remote mount for a folder that's on the second NAS (running latest OS 5 version). I try to give plex app the proper permissions, however it never stays on Read/Write. it keeps going back to None.

If I disable the mount, and try to give permissions to the empty folder, it works. but as soon as i re-enable the mount, permissions go back to none.

Any help would be great, thanks!
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TMnight
TM Support
Posts: 181
Joined: 30 Sep 2022, 16:40

Re: [Help] Remote Mount Folders won't let Plex app get permissions

Post by TMnight »

Sorry, remote mounting does not currently support setting application user permissions. Please be advised.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
soljarag
Posts: 9
Joined: 13 Aug 2025, 05:38
United States of America

Re: [Help] Remote Mount Folders won't let Plex app get permissions

Post by soljarag »

Eh, that's not good... Any time frame for when it will be working?
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