Hello,
I have an F2-424 running TOS 5 and recently added a D6-320 to expand my storage. I installed 2 x 18 TB drives in the D6 configured in RAID 1, and I successfully created a new volume and transferred files to shared folders within it.
However, after restarting the F2, the new storage pool I created vanished. The system recognizes the new hard drives in the control panel.
How can I restore the storage pools without losing the data already on those drives?
[Help] Missing Storage Pool
Re: [Help] Missing Storage Pool
Please generate and download the log report package in TOS > Technical Support > Report Issues, and then send it to support at terra-master.com for inspection with cloud drive sharing link. (WeTransfer, Onedrive, Apple, GoogleDrive...)
This may enable us to determine the problem more accurately and quickly
This may enable us to determine the problem more accurately and quickly
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)