[Help] Any suggestions what I could do to fix this?

Initialization of newly purchased TNAS or re-installation of your TNAS
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Hatialephe1978
Posts: 1
Joined: 24 Jun 2025, 15:55
United States of America

[Help] Any suggestions what I could do to fix this?

Post by Hatialephe1978 »

Hello,
I am using terra master tnas F2-210 for about few months and all I can say is it is very easy to use and good . yesterday I shut it down by pressing power off button on NAS it self instead through application like I usually do . now , when I try to log with my app I have browser opening and telling me that I have to configure it through Admin setting .when app opens it detect it but not initialise it , I am afraid to use it because few steps later I get a message like if I continue all data will be erased ( when using admin settings) . any suggestions what I could do to fix this ? thank you
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MikeZhang
TM Support
Posts: 413
Joined: 05 Sep 2023, 22:21

Re: [Help] Any suggestions what I could do to fix this?

Post by MikeZhang »

Hi, please contact our livechat for remote help.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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