[Solved] Duple Backup is not working with rsync but Rsync Backup is  [SOLVED]

Duple Backup has powerful backup and restore functions, and is a disaster recovery tool designed to strengthen the data security of TNAS devices.
Post Reply
User avatar
Stevie
Posts: 10
Joined: 07 Jun 2025, 04:18
Germany

[Solved] Duple Backup is not working with rsync but Rsync Backup is  [SOLVED]

Post by Stevie »

Hello,

I want to use a DiskStation in order to backup my F4-424. The Rsync backup works nicely (encrypted and non encrypted connection). However, it does not feature versioning.
So, I tried Duple Backup, because it features various methods of versioning. But it seems to have trouble to connect to the rsync service on the
DiskStation.

I'm not sure what Rsync Backup does right, but could this also be implemented to Duple Backup? :)

Cheers,

Stevie
Last edited by Stevie on 07 Jun 2025, 23:10, edited 1 time in total.
User avatar
TMbuddy
TM Product Manager
Posts: 96
Joined: 29 Nov 2024, 14:29
China

Re: [Help] Duple Backup is not working with rsync but Rsync Backup is

Post by TMbuddy »

Stevie wrote: 07 Jun 2025, 04:34
Hello! Please install Duple Backup in TOS, select "File Server - Rsync," and connect to it just like setting up an rsync backup. Once connected, you can create a backup task.
User avatar
Stevie
Posts: 10
Joined: 07 Jun 2025, 04:18
Germany

Re: [Help] Duple Backup is not working with rsync but Rsync Backup is

Post by Stevie »

Hello TMbuddy!

Thanks for getting back to me.

I actually wanted to do it the other way around: TNAS -> DiskStation. Therefore I wouldn't need the rsync server to be running on the TNAS.
However! I found the issue. Apparently the Duple Backup service wasn't running. I removed and re-installed the Duple Backup and now everything is working fine!
User avatar
GevinKe
TM Product Manager
Posts: 251
Joined: 08 Dec 2023, 10:27
China

Re: [Help] Duple Backup is not working with rsync but Rsync Backup is

Post by GevinKe »

Stevie wrote: 07 Jun 2025, 23:09 Hello TMbuddy!

Thanks for getting back to me.

I actually wanted to do it the other way around: TNAS -> DiskStation. Therefore I wouldn't need the rsync server to be running on the TNAS.
However! I found the issue. Apparently the Duple Backup service wasn't running. I removed and re-installed the Duple Backup and now everything is working fine!
Thank you for your support of TerraMaster! Duple Backup is designed for backing up TNAS data to other servers. If you need to back up data from other servers to TNAS, we recommend using Centralized Backup.
If you have more backup requirements, you can also refer to this guide, which provides detailed information on various backup tools and their use cases.
viewtopic.php?t=6093
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Post Reply

Return to “Duple Backup”