[Help] speed transfer slow

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servit00
Posts: 32
Joined: 21 May 2025, 19:58
Italy

[Help] speed transfer slow

Post by servit00 »

hello everyone. I have the 7590 to which I connected a terramaster f2-212 nas. the data transfer speed from the pc to the hard disk in the nas is only 100mbit (fixed, does not decrease or increase). The hard disk is a 5400rpm sata 3 and honestly it should go much faster in writing and I can't think that the nas is so poor as to limit it to these levels. The question is if there could be something to set in the 7590 or what tests I can do to find where the bottleneck is. The pc obviously supports speeds of 100MB/s but on the same hard disk I can't try because it's a mini pc and the HD 3.5 doesn't fit. Can you help me before I return the nas to amazon? thanks a lot
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MikeZhang
TM Support
Posts: 381
Joined: 05 Sep 2023, 22:21

Re: [Help] speed transfer slow

Post by MikeZhang »

Hello, sorry for the inconvenience, can you configure SMB and test the transfer speed?
https://toshelp.terra-master.com/web/#/en/SMB
Please follow our instructions to troubleshoot viewtopic.php?f=77&t=527
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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