FYI: A 'failed' email test does not log me out, but it does cause the dialogue to 'hang' for an (indeterminate) length of time. I usually have user set to 'stay logged in' and simply closing and re-opening browser window will restore my session without the hung process showing any longer.
Attempting to set Notification settings forces logout
Re: Attempting to set Notification settings forces logout
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
- CodeTheFuture
- Posts: 41
- Joined: 11 Dec 2024, 10:08

Re: Attempting to set Notification settings forces logout
Hi @TMwuu are there any updates/answers to my last set of questions? Thanks
Re: Attempting to set Notification settings forces logout
Hello, we are actively replicating the cause of your problem. Currently you can make an appointment with our technical support to repair this file remotely for you.
- CodeTheFuture
- Posts: 41
- Joined: 11 Dec 2024, 10:08

Re: Attempting to set Notification settings forces logout
Hi mate, can you please post in a text block what the /etc/.default.sys file should be to fix this and answer my question if there is any danger to my NAS changing this on a running system?
- CodeTheFuture
- Posts: 41
- Joined: 11 Dec 2024, 10:08

Re: Attempting to set Notification settings forces logout
Any updates on this? Can I please have a copy of the file in text format? Will this be fixed in the next TOS6 release? It's a serious issue preventing SMTP configuration across devices.
Re: Attempting to set Notification settings forces logout
Hi. The configuration needs to depend on the specific system environment and cannot be solved by simply replacing files. Please contact the official website customer service window or technical support email to arrange remote assistanceCodeTheFuture wrote: ↑07 Feb 2025, 18:03 Any updates on this? Can I please have a copy of the file in text format? Will this be fixed in the next TOS6 release? It's a serious issue preventing SMTP configuration across devices.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- CodeTheFuture
- Posts: 41
- Joined: 11 Dec 2024, 10:08

Re: Attempting to set Notification settings forces logout
TOS v6.0.648-00165 update was just released. I have updated and re-tested attempting to set my SMTP settings and this bug is still present!
Why was this bug not included for fix in this new release? When can we expect to be able to set our SMTP settings again!?
Contacting customer support every time we want to change our SMTP settings is not a permanent solution to this bug.
Why was this bug not included for fix in this new release? When can we expect to be able to set our SMTP settings again!?
Contacting customer support every time we want to change our SMTP settings is not a permanent solution to this bug.
Re: Attempting to set Notification settings forces logout
This fix has not yet been applied to version 6.0.648. However, even if we apply it to a new version, it will only prevent similar issues from occurring again but cannot automatically fix them for you.
If you need to repair the file, you can contact us to schedule an engineer to help you or reset the system.
If you need to repair the file, you can contact us to schedule an engineer to help you or reset the system.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- CodeTheFuture
- Posts: 41
- Joined: 11 Dec 2024, 10:08

Re: Attempting to set Notification settings forces logout
Give me the changes that need to happen in what file please
Re: Attempting to set Notification settings forces logout
Please keep in touch with the technical support email and provide device information and specific TOS version information to facilitate the docking and handling of subsequent issues.
To contact our team, please send email to following addresses. "(at)" = "@"
Technical team: support(at)terra-master.com
Service team: service(at)terra-master.com
Technical team: support(at)terra-master.com
Service team: service(at)terra-master.com


