Support and Help

Tell us what new features you'd love to see or any upgrades you think we should make!
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koalakoala
Posts: 89
Joined: 14 Jan 2023, 06:34
Australia

Support and Help

Post by koalakoala »

Hi TM - If possible -and for clarity- can you replace the "Discussion & Exchange" option under "Support and Help" for 2 or 3 options. This will help new users (not familiar with TM forum) to find the right option in a fraction of a second.

(a) Forum
(b) FAQ - Frequently Asked Questions
(X) probably a direct link to "HELP" or forum 10 (viewforum.php?f=10)

Thanks in advance.

Example: (X) probably a direct link to "HELP" or forum 10 (viewforum.php?f=10)
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Example: (a) Forum + (b) FAQ - Frequently Asked Questions

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The current "Discussion & Exchange" option is linked to the main page of the TM forum, which can be confusing for a new (or non-tech) user trying to find help during his self-training period. (Note. "TOS Discussion, Help and Issues report" does not appear in the top categories of the current link)
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sergio
Posts: 16
Joined: 20 Feb 2025, 17:45
Germany

Re: Support and Help

Post by sergio »

This is a good idea......
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TMzethar
TM Support
Posts: 2574
Joined: 27 Oct 2020, 16:43

Re: Support and Help

Post by TMzethar »

The project team will discuss your suggestions.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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koalakoala
Posts: 89
Joined: 14 Jan 2023, 06:34
Australia

Re: Support and Help

Post by koalakoala »

sergio wrote: 28 Apr 2025, 14:49 This is a good idea......
Cheers
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koalakoala
Posts: 89
Joined: 14 Jan 2023, 06:34
Australia

Re: Support and Help

Post by koalakoala »

TMzethar wrote: 28 Apr 2025, 15:23 The project team will discuss your suggestions.
Thanks TMzethar , much appreciated
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NadiaEira
Posts: 2
Joined: 01 Mar 2024, 16:38
United States of America

Re: Support and Help

Post by NadiaEira »

This is a great concept......
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