Hard drive mount order (D4-300)

FAQs and instructions only for USB series raid storage
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Buranski
Posts: 2
Joined: 24 Apr 2025, 13:00
United States of America

Hard drive mount order (D4-300)

Post by Buranski »

I just ordered a D4-300 to connect to my Synology NAS as a backup destination to individual drives.
i read that there is an issue of drives not mounting in the same order each time on reboot of the D$ or the Synology, therefore the backups point to the wrong destination after a reboot...

Can anyone let me know if this is still true?

Thanks!
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TMzethar
TM Support
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Joined: 27 Oct 2020, 16:43

Re: Hard drive mount order (D4-300)

Post by TMzethar »

The order of drive symbols is related to the startup timing of the HDDs.
Typically, HDD box products like the D4-300 do not specify the startup sequence of the HDDs.
You might consider making some adjustments in your NAS system.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Buranski
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Joined: 24 Apr 2025, 13:00
United States of America

Re: Hard drive mount order (D4-300)

Post by Buranski »

Is the D4-320 any different?
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TMbuddy
TM Product Manager
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Joined: 29 Nov 2024, 14:29
China

Re: Hard drive mount order (D4-300)

Post by TMbuddy »

Buranski wrote: 24 Apr 2025, 18:39
We apologize for the inconvenience. Currently, neither the D4-320 nor D4-300 supports configuring the HDD boot sequence.
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