Surveillance browser consumes too much RAM

A CCTV monitoring and recording application
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AES
Posts: 171
Joined: 22 Nov 2024, 04:52
United States of America

Surveillance browser consumes too much RAM

Post by AES »

Within a minute of opening, Surveillance's RAM consumption by the browser reaches 3 GB, and then rises to 4 GB.

macOS Sequoia 15.3.2 (24D81)
Google Chrome Version 134.0.6998.89 (Official build), (arm64) (Latest version of Chrome)



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TerraMaster F8, TerraMaster F2-425, Syno 218+
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TMLila
TM Product Manager
Posts: 90
Joined: 30 Apr 2024, 16:27
China

Re: Surveillance browser consumes too much RAM

Post by TMLila »

AES wrote: 16 Mar 2025, 13:02 Within a minute of opening, Surveillance's RAM consumption by the browser reaches 3 GB, and then rises to 4 GB.

macOS Sequoia 15.3.2 (24D81)
Google Chrome Version 134.0.6998.89 (Official build), (arm64) (Latest version of Chrome)



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Hello,
Thanks for contacting TerraMaster!

We recommend checking your camera settings to confirm whether the current encoding format is H.265. The H.265 encoding format consumes a significant amount of RAM, which may impact system performance. We suggest switching to H.264 encoding to reduce memory usage and improve system stability.

If you need assistance adjusting the settings, please feel free to contact us!
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AES
Posts: 171
Joined: 22 Nov 2024, 04:52
United States of America

Re: Surveillance browser consumes too much RAM

Post by AES »

I initially had the H265 format and didn't change the settings, but as far as I remember, the tab didn't consume that much memory before.
TerraMaster F8, TerraMaster F2-425, Syno 218+
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TMzethar
TM Support
Posts: 2826
Joined: 27 Oct 2020, 16:43

Re: Surveillance browser consumes too much RAM

Post by TMzethar »

Could it be that you left it placed for a longer time than usual? Converting it to H.264 would be better.
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