F5-221 Update

[Ortof]

Hello,

I currently own a TerraMaster F5-221 NAS with a 2-core processor. It is running TOS 5.1.145, and I would like to upgrade to TOS 6 without losing any data.

What is the recommended procedure to safely perform this upgrade?

Thank you in advance for your help.

[liability]

I have updated several F221s, by first updating to 6.0.4.20, then letting the auto updater do the rest. All systems worked out fine, no change/loss to data.

[Ortof]

Thank you for your feedback.

Did you have to recreate users or redo any other configurations after the upgrade?

My storage system is set up with TRAID. Did the upgrade process go smoothly with this configuration?

Looking forward to your response.

[TMzethar]

Additionally, you should ensure its compatibility with TOS6. Forcing an upgrade when it is incompatible may result in certain issues.

Some older models do not support the update to TOS 6 due to hardware limitations. These models include: F2-220, F4-220, F2-420, F4-420, F5-420, as well as F2-221, F2-421, F4-221, F5-221, F5-421, F2-422, F4-422, and F5-422, with BIOS versions of 5.12, MAPL0301V14, MAPL0302V13, MAPL0302V14, MAPL0303V14, MAPL0303V15, ,MAPL0304V14 and MAPL0304V15.

You can also determine compatibility by checking the date on the SN code. Models dated before July 2020 (xxx2007xxxxx) are not compatible with TOS6.

viewtopic.php?t=6809

[Gremlin]

You can also determine compatibility by checking the date on the SN code. Models dated before July 2020 (xxx2007xxxxx) are not compatible with TOS6.

Sorry, but I think that is inaccurate. Surely '2007' represents WEEK 07 of 2020?
I have an old 221 which has a date code of 2017.
Unless your calendar has more months than mine

[TMzethar]

Can you provide its specific SN code?

[Gremlin]

{Sorry, I have corrected typo in my earlier post}
Serial no: S-TM-J33AKG-201700846
The m/b also has another label:
000-F2221-FBA002-0001
{This board is defunct and not in use)

[TMzethar]

The code you provided does not appear to be the SN number of a NAS device. It is usually found on a label at the bottom. If you can't find it, you can also determine compatibility based on the BIOS version.

[Gremlin]

I was not trying to determine compatibility - (device is defunct, expired, bereft of life, as deceased as a dead parrot*)
I was trying to point out an error in your post defining time of manufacture
Indeed the second code is not a serial number - it was for your benefit being a reference to the motherboard.
However, the number marked as "Serial Number" really is! Or, was I sold a "pup".
It was originally posted on this forum (somewhere) by a member of @TMSupport that the code was
20==year as in 2020
07==week as in NOT the month of July

*with apologies to Python fans everywhere

[crisisacting]

However, the number marked as "Serial Number" really is! Or, was I sold a "pup".

It was originally posted on this forum (somewhere) by a member of @TMSupport that the code was
20==year as in 2020
07==week as in NOT the month of July

Serial no: S-TM-J33AKG-201700846

No, @TMzethar was correct; you posted the motherboard model number and its batch manufacturing identifier from a label on the inside of the enclosure.

The serial number of a F× series TNAS is on a sticker on the outside of the back of the unit, under the fan(s); that's where the deciphering of the manufacturer time period from multiple employee posts, applies.