D6-320 won’t turn on
D6-320 won’t turn on
I am using a D6-320 connected to an intel NUC. I have a D6-320 with 3 hard drives in use for a while. I then had to change locations of the NUC and DAS, now when I go to turn on the DAS, it will not turn on. The power button and the 3 bays flick green temporarily when I try to turn it on but then nothing. Any solutions?
Re: D6-320 won’t turn on
Hello, please follow the instructions below to see if they resolve the issue.Powers wrote: ↑24 Jan 2025, 05:31 I am using a D6-320 connected to an intel NUC. I have a D6-320 with 3 hard drives in use for a while. I then had to change locations of the NUC and DAS, now when I go to turn on the DAS, it will not turn on. The power button and the 3 bays flick green temporarily when I try to turn it on but then nothing. Any solutions?
1. While the device is powered off, please reconnect the USB cable, check the power connection, and ensure that the hard drive is securely connected, then try restarting the device.
2. Try replacing the power supply with one of the same specification to see if the issue is resolved.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: D6-320 won’t turn on
Do I need to purchase another one? Is there no warranty on my original purchase?
