D6-320 Just Died

USB RAID storage for photographers, music producers, movie collectors
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aaronbekir
Posts: 8
Joined: 16 Jun 2021, 01:22
Great Britain

D6-320 Just Died

Post by aaronbekir »

Hey,

Not sure what support can be given, i have no idea what happened, has been working fine, then suddenly all 6 drives disconnected, i got no error message, nothing in event viewer. Now when i plug it in, it just doesn't connect. All lights are on, but the fans don't spin up and the drives do not connect.

Any first step diagnosis i can give this?

Thanks in Advance
Aaron
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TMroy
TM Support
Posts: 3106
Joined: 10 Mar 2020, 14:04
China

Re: D6-320 Just Died

Post by TMroy »

Make sure the USB cable is from original and it is working, or try another one with good quality.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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