Remove recordings from a deleted camera

[FNIK]

I had to recreate the camera “GARAGE-UNTEN” because it had problems with recording and stopped recording after half a day. In the camera settings, I selected ONIV and then the reduced stream.
Now I have created the camera with RTSP protocol. Now it records continuously, but I cannot set the reduced stream in RTSP. The settings are grayed out and therefore not operable.
In any case, the recordings from the deleted camera are still in the recordings list and cannot be deleted.
How do I get the entry for the deleted camera "GARAGE-UNTEN(Die Kamera wurde gelöscht)" out of the list?

[FNIK]

No one has any ideas? As I said, when I try to delete the camera's recordings from the list, nothing happens. The entry remains.

[TMnick]

I had to recreate the camera “GARAGE-UNTEN” because it had problems with recording and stopped recording after half a day. In the camera settings, I selected ONIV and then the reduced stream.
Now I have created the camera with RTSP protocol. Now it records continuously, but I cannot set the reduced stream in RTSP. The settings are grayed out and therefore not operable.
In any case, the recordings from the deleted camera are still in the recordings list and cannot be deleted.
How do I get the entry for the deleted camera "GARAGE-UNTEN(Die Kamera wurde gelöscht)" out of the list?

When you deleted the camera, did you check the option shown in the picture below? By checking it, deleting the camera will also remove the recorded videos. If you did not check it, you can also delete the videos on the recording page by selecting the ones you wish to delete.

[FNIK]

I deleted the camera in the same way. However, the empty entries remained in the list under Recording. All data and recordings from the cam are deleted. How can I remove these entries?

[RyanYang]

You can try to delete it by going to the list in "Recording".

[FNIK]

Sorry, as i mentioned before i was deleting in the same way, you proposed. But in the end, the entry in the list is still there. The records are already deleted.

[TMnick]

Sorry, as i mentioned before i was deleting in the same way, you proposed. But in the end, the entry in the list is still there. The records are already deleted.

You can try deleting the camera that recorded the video, making sure to check the option to delete the recordings as well when removing the camera. Then, re-add the camera. Although this method may seem a bit clumsy, it could potentially solve your problem.

[FNIK]

I'm sorry, the orphaned entry was created precisely as a result of this approach. Isn't there an index file in which the entry can be removed using the editor?

[FNIK]

It is not possible to remove the records from a deleted camera. actually i have the still the old problem. After the last update one camera will not start recording. I was try to reactivate the camera and the surveillance manager too, more than 2 times. The records will be not deleted in the list.
with the current version i can not add the camera again. How can i delete the entrys in the list and how cann i add the camera again?

[TMzethar]

After the last update one camera will not start recording.
with the current version i can not add the camera again. How can i delete the entrys in the list and how cann i add the camera again?

Hi, are you referring to the latest v1.0.087 ?
If it is the latest version 1.0.087, please contact the official website's Live Chat window to schedule an engineer to remotely check it for you.