System error, but tnas still working: patch.php and app.php

CPU, memory, fan, process, services status, system log, tempreture
Locked
User avatar
Naht27
Posts: 3
Joined: 29 Dec 2024, 02:34
Italy

System error, but tnas still working: patch.php and app.php

Post by Naht27 »

Hi!
I have a system error when I log in from the web, the following:
Image

I can still navigate through files and use functions but with difficulty. Is there a way to repair the file system, assuming what the problem is?
User avatar
TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: System error, but tnas still working: patch.php and app.php

Post by TMroy »

What is your TOS version and TNAS model number?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Naht27
Posts: 3
Joined: 29 Dec 2024, 02:34
Italy

Re: System error, but tnas still working: patch.php and app.php

Post by Naht27 »

TOS version: 4.1.30
Nas: F2-220
User avatar
IrisLi
TM Support
Posts: 146
Joined: 07 Aug 2023, 18:10

Re: System error, but tnas still working: patch.php and app.php

Post by IrisLi »

This represents an attempt by PHP to call the file located at /usr/www/include/patch.php, but the file stream cannot be opened because the system cannot find the specified file or directory. It may be due to a missing configuration file. Please try reinstalling the system or updating it to a later version.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Naht27
Posts: 3
Joined: 29 Dec 2024, 02:34
Italy

Re: System error, but tnas still working: patch.php and app.php

Post by Naht27 »

I updated the Tos to 4.2.44 successfully. But now I'm noticing some problems: I can't access usbshare via the SMB service, it always gives me access denied and the permissions are active in the control panel. I can regularly explore USBshare from web apps. I don't understand if it's a problem related to this version... For information, is it possible to update again to 4.1.30 now that I'm at 4.2.44?
Locked

Return to “System Resources”