D5-300 setup on Mac. RAIDManager app crashes

[TerraTerra901]

Hi there all,

I just unpacked my D5-300 that I bought during Black Friday and opened it up about a month later as I didn't have the time to do so. I've followed the guide on the Quickguide page: https://support.terra-master.com/quickg ... 00&page=20

Now I'm stuck at setting up the raid as the RAIDManager app, that I downloaded through the link on the quickguide, crashes. I'm getting the following error on my Mac.

Code: Select all

HWRaidManager quit unexpectedly.

I've tried on another Mac that I have for testing and that one has the exact same happen when trying to open the RAIDManager app.

What the heck do I do now? Kinda pointless without being able to setup the raid.

[Gremlin]

I'm guessing the TM manual has not followed updates to the MAC os. Have you checked compatibility between RaidManager and the os? What does the "Report" (that it suggests you open) say? {Disclaimed=Never used a Mac in my life }

[IrisLi]

May I ask what is your MacOS version?
At present, the dedicated software RAID Mnanger for D5-300 devices cannot run on MacOS 14. X/15. X.
The solution can be found at the following link:
viewtopic.php?t=5660&hilit=RAID