TERRAMASTER D6-320 Unraid SMART Values

[IIIMr48III]

Hi All,

I have just purchased a TERRAMASTER D6-320 and connected it via a USB 3.2 card (https://www.amazon.co.uk/dp/B087G7T234/ ... 81_TE_item), I am using Unraid via a HP desktop PC, everything looks to be good including transfer speeds however the hard drives are not showing their SMART values in Unraid, this includes the hard drive temperatures, I have an internal hard drive and an NVME inside the HP desktop PC and they both show SMART values and temperatures. I have also connected a USB drive into the USB 3.2 card and Unraid shows up the SMART values so it looks to be an issue with the TERRAMASTER D6-320 not passing the SMART values to Unraid.

Is anyone aware of a fix for this as this is critical for me to be able to see disk temperatures and SMART values?

Please let me know if further detail is required.

Thanks!

[Carrot8697]

SMART values need the USB connection to be in UASP mode in the OS. If its falling back to 'Mass Storage' mode, then SMART may not get passed through. I had this issue on Debian and solved it by using a (much) shorter USB cable.