model: F2-424
tos version: 5.1.145-00320
bios version: MADN0101.V05
After unchecked SIM, the remote access fails to enable ("Operation failed!" message). Where can I see for a log?
thank you
Problem with remote access after reverting "Security Isolation Mode"
Re: Problem with remote access after reverting "Security Isolation Mode"
There are no logs related to it that are worth consulting.
Regarding your question, please make sure you can download any apps via APP Center at this time. This is to confirm that your internet connection is working.
Do you have any other firewall rules in place?
Would restarting the F2-424 or clearing the browser cache help?
Regarding your question, please make sure you can download any apps via APP Center at this time. This is to confirm that your internet connection is working.
Do you have any other firewall rules in place?
Would restarting the F2-424 or clearing the browser cache help?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Problem with remote access after reverting "Security Isolation Mode"
If security isolation mode is enabled, you are not able to remote access your TNAS.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Problem with remote access after reverting "Security Isolation Mode"
Note: I have UNCHECKED isolation mode. I regularly use the NAS on my network as jellyfin and calibre server but I have an error if I try to enable remote access (and the error message is too generic for a bug tracking)
Re: Problem with remote access after reverting "Security Isolation Mode"
I rechecked isolation mode. Then I unchecked it. Now works.