Backup Notification

TFM Backup is the abbreviation of TerraMaster Folder Mirror backup. TFM Backup is a dedicated backup tool for TNAS shared folders developed by TerraMaster.
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MichaelFerstl
Posts: 7
Joined: 15 Oct 2024, 12:20
Austria

Backup Notification

Post by MichaelFerstl »

Set to use local SMTP, i don't always get notifications, especial not when the backup fails.
The mail for "Backup starts" is the same as the one for "backup is complete"
F4-212
TOS Version 5.1.73-00078
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TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: Backup Notification

Post by TMzethar »

There may be an Internet connection issue or you may have a poor connection to the SMTP server.
You can try other internet connection features like TNAS.Online and APP Center to confirm the connection.
You can also try customizing the SMTP server to Gmail SMTP, Office 365 SMTP, etc.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
Gold Member
Posts: 1620
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Backup Notification

Post by Gremlin »

Or it could just be that the 'local email' option doesn't work and has not worked for a while aas reported by several users. Sometimes the 'custom' option using port 25 also won't work. Only way I have got it to work (Tos5 and Tos6) is to use custom with ssl/tls option with appropriate port for your mail service.
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Gremlin
Gold Member
Posts: 1620
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Backup Notification

Post by Gremlin »

Oh, by the way, if you use Gmail this may block emails from 'devices' unless you set it up correctly according to the instructions on Gmail (somewhere).
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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MichaelFerstl
Posts: 7
Joined: 15 Oct 2024, 12:20
Austria

Re: Backup Notification

Post by MichaelFerstl »

So pretty unreliable as everything on the Terramaster :-)
I have fibre connection, pretty stable, all my other notifications from Home Assistant via Telegram are always transferred.
Would be possible awesome to have the possibility to integrate API Notifications.
As SMTP got complicated lately due to all security settings from all providers.
F4-212
TOS Version 5.1.73-00078
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