Plex posters really lagging upon scrolling

Discussion on Plex media server and clients
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monkeyboy72
Posts: 23
Joined: 22 Jul 2023, 21:29
Great Britain

Plex posters really lagging upon scrolling

Post by monkeyboy72 »

Hi I have a F2-221 set up as jbod, x2 8tb disks which I use only for Plex and nothing else.
This has been happening for a while but have decided to ask if anyone can help.
The problem I have is when I'm scrolling through either films,tv or music the posters take an age to populate, sometimes around 20/30 seconds.
I recently bought an extra 2gb ram module from Terramaster hoping that would resolve the issue but it has done nothing.
It happens on Plex tv app on shield, my phone and laptop.
I would love to know if there is some setting in TOS I can change to give Plex more power etc to try and speed it up or anything else I can change.
I noticed no-one else seems to mention it so maybe the problem is with my set up?,
Thanks in advance for any advice.
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monkeyboy72
Posts: 23
Joined: 22 Jul 2023, 21:29
Great Britain

Re: Plex posters really lagging upon scrolling

Post by monkeyboy72 »

Sorry I forgot to mention im using Plex server from Terramaster
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: Plex posters really lagging upon scrolling

Post by RyanYang »

Plex is working on the adaptation of the app for TOS 6. We can ask them about the progress of the adaptation. Once the adaptation is complete, the speed should improve.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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monkeyboy72
Posts: 23
Joined: 22 Jul 2023, 21:29
Great Britain

Re: Plex posters really lagging upon scrolling

Post by monkeyboy72 »

TMRyan wrote: 19 Oct 2024, 15:11 Plex is working on the adaptation of the app for TOS 6. We can ask them about the progress of the adaptation. Once the adaptation is complete, the speed should improve.
So people using TOS6 are not currently using Plex server?, I'm on 5 still, I think I'll wait to Plex release the TOS6 version then update both at the same time, hopefully they release it soon.
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