Terramaster NAS SNMP MIB Issues

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amannameddan
Posts: 1
Joined: 13 Sep 2024, 08:37
United States of America

Terramaster NAS SNMP MIB Issues

Post by amannameddan »

cross-posting from another forum section to get more visibility...

I am trying to use PRTG to monitor my F4-423 NAS and have been unable to do so. I have downloaded the MIB files from within TOS and have been looking specifically to use TERRAMASTER_TNAS_MIB_X86 which seems to contain the Terrmaster specific information such as CPU use, fan speed, temp, etc. That MIB contains references to RFC1155-SMI, RFC-1212, FC-1215, and RFC-1213 (MIB-II) which are all contained in the same directory as well. I am attempting to prep them for use within PRTG by use of PRTG's MIB Importer Tool but it fails each time with the following information. Has anyone been able to successfully monitor their system with PRTG or any other SNMP tool? I know it's not related to my SNMP settings because this is all happening when just prepping the MIB for use and not even me trying to leverage it to pull info from the NAS yet.

Code: Select all

Sucessfully included files: 3 of 3
Sucessfully imported OIDs: 0 of 18
OIDs that could not be completely resolved: 36
  - eventInformMsg -> OBJECT-TYPE
  - eventWarningMsg -> OBJECT-TYPE
  - eventErrorMsg -> OBJECT-TYPE
  - systemCPU-Usage -> OBJECT-TYPE
  - systemTotalMem -> OBJECT-TYPE
  - systemFreeMem -> OBJECT-TYPE
  - systemUptime -> OBJECT-TYPE
  - cPU-Temperature -> OBJECT-TYPE
  - systemTemperature -> OBJECT-TYPE
  - ifNumber -> OBJECT-TYPE
  - ifIndex -> OBJECT-TYPE
  - ifDescr -> OBJECT-TYPE
  - ifPacketsReceived -> OBJECT-TYPE
  - ifPacketsSent -> OBJECT-TYPE
  - ifErrorPackets -> OBJECT-TYPE
  - hdNumber -> OBJECT-TYPE
  - hdIndex -> OBJECT-TYPE
  - hdDescr -> OBJECT-TYPE
  - hdTemperature -> OBJECT-TYPE
  - hdStatus -> OBJECT-TYPE
  - hdModel -> OBJECT-TYPE
  - hdCapacity -> OBJECT-TYPE
  - hdSmartInfo -> OBJECT-TYPE
  - modelName -> OBJECT-TYPE
  - hostName -> OBJECT-TYPE
  - sysFanNumber -> OBJECT-TYPE
  - sysFanIndex -> OBJECT-TYPE
  - sysFanDescr -> OBJECT-TYPE
  - sysFanSpeed -> OBJECT-TYPE
  - sysVolumeNumber -> OBJECT-TYPE
  - sysVolumeIndex -> OBJECT-TYPE
  - sysVolumeDescr -> OBJECT-TYPE
  - sysVolumeFS -> OBJECT-TYPE
  - sysVolumeTotalSize -> OBJECT-TYPE
  - sysVolumeFreeSize -> OBJECT-TYPE
  - sysVolumeStatus -> OBJECT-TYPE
OIDs that were useful for PRTG: 0

Something went wrong. Please check if all needed include/import files are in the stdmib or working path.
Adding Importlog:
Load: C:\Users\user\Desktop\mib\TERRAMASTER_TNAS_MIB_X86.txt
Value: iso (@objectid)
Value: org (@objectid)
Value: dod (@objectid)
Value: internet (@objectid)
Value: directory (@objectid)
Value: mgmt (@objectid)
Value: mib-2 (@objectid)
Value: transmission (@objectid)
Value: experimental (@objectid)
Value: private (@objectid)
Value: enterprises (@objectid)
Value: security (@objectid)
Value: snmpV2 (@objectid)
Value: snmpDomains (@objectid)
Value: snmpProxys (@objectid)
Value: snmpModules (@objectid)
Type: DisplayString
Value: storage (@objectid)
Value: storageSystem (@objectid)
Value: systemEventMsg (@objectid)
Value: eventInformMsg (OBJECT-TYPE)
Value: eventWarningMsg (OBJECT-TYPE)
Value: eventErrorMsg (OBJECT-TYPE)
Value: systemTraps (@objectid)
Value: eventInform (TRAP-TYPE)
Value: eventWarning (TRAP-TYPE)
Value: eventError (TRAP-TYPE)
Value: systemInfo (@objectid)
Value: systemCPU-Usage (OBJECT-TYPE)
Value: systemTotalMem (OBJECT-TYPE)
Value: systemFreeMem (OBJECT-TYPE)
Value: systemUptime (OBJECT-TYPE)
Value: cPU-Temperature (OBJECT-TYPE)
Value: systemTemperature (OBJECT-TYPE)
Value: ifNumber (OBJECT-TYPE)
Value: systemIfTable (OBJECT-TYPE)
Value: ifEntry (OBJECT-TYPE)
Type: IfEntryDef
Value: ifIndex (OBJECT-TYPE)
Value: ifDescr (OBJECT-TYPE)
Value: ifPacketsReceived (OBJECT-TYPE)
Value: ifPacketsSent (OBJECT-TYPE)
Value: ifErrorPackets (OBJECT-TYPE)
Value: hdNumber (OBJECT-TYPE)
Value: systemHdTable (OBJECT-TYPE)
Value: hdEntry (OBJECT-TYPE)
Type: HdEntryDef
Value: hdIndex (OBJECT-TYPE)
Value: hdDescr (OBJECT-TYPE)
Value: hdTemperature (OBJECT-TYPE)
Value: hdStatus (OBJECT-TYPE)
Value: hdModel (OBJECT-TYPE)
Value: hdCapacity (OBJECT-TYPE)
Value: hdSmartInfo (OBJECT-TYPE)
Value: modelName (OBJECT-TYPE)
Value: hostName (OBJECT-TYPE)
Value: sysFanNumber (OBJECT-TYPE)
Value: systemFanTable (OBJECT-TYPE)
Value: sysFanEntry (OBJECT-TYPE)
Type: SysFanEntryDef
Value: sysFanIndex (OBJECT-TYPE)
Value: sysFanDescr (OBJECT-TYPE)
Value: sysFanSpeed (OBJECT-TYPE)
Value: sysVolumeNumber (OBJECT-TYPE)
Value: systemVolumeTable (OBJECT-TYPE)
Value: sysVolumeEntry (OBJECT-TYPE)
Type: SysVolumeEntryDef
Value: sysVolumeIndex (OBJECT-TYPE)
Value: sysVolumeDescr (OBJECT-TYPE)
Value: sysVolumeFS (OBJECT-TYPE)
Value: sysVolumeTotalSize (OBJECT-TYPE)
Value: sysVolumeFreeSize (OBJECT-TYPE)
Value: sysVolumeStatus (OBJECT-TYPE)
MIB: TERRAMASTER-TNAS-MIB-X86
Load: C:\Users\user\Desktop\mib\RFC1155-SMI.txt
Value: internet (@objectid)
Value: directory (@objectid)
Value: mgmt (@objectid)
Value: experimental (@objectid)
Value: private (@objectid)
Value: enterprises (@objectid)
Type: ObjectName
Type: ObjectSyntax
Type: SimpleSyntax
Type: ApplicationSyntax
Type: NetworkAddress
Type: IpAddress
Type: Counter
Type: Gauge
Type: TimeTicks
Type: Opaque
MIB: RFC1155-SMI
Load: C:\Users\user\Desktop\mib\RFC-1212-MIB.txt
Type: IndexSyntax
MIB: RFC-1212
Load: C:\Users\user\Desktop\mib\RFC-1215.txt
MIB: RFC-1215
User avatar
TMzethar
TM Support
Posts: 2818
Joined: 27 Oct 2020, 16:43

Re: Terramaster NAS SNMP MIB Issues

Post by TMzethar »

We are verifying the Issues you mentioned.
Also, sorry to inform you that I have deleted the duplicate post in the non-corresponding board.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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