Google Drive Sync not connecting

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives.
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xspyro
Posts: 2
Joined: 09 Aug 2024, 15:50
Poland

Google Drive Sync not connecting

Post by xspyro »

I can not connect Google Drive Sync. While connecting my Google account I'm facing a message stating:
This app is blocked

This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access.
There is no Cloud Sync on my device and no option to install it.

There does not seems to be an option to upgrade to TOS5/6 from isntalled TOS4

My device: TerraMaster F4-210 w/ 1GB RAM

What are my options?
User avatar
muhaider
Posts: 1
Joined: 09 Aug 2024, 16:25
Saudi Arabia

Re: Google Drive Sync not connecting

Post by muhaider »

I am using newly bought F-4 424 Pro with 4 of 12 TB seagte wolf pro.
Just cinfigured.
Downloaded Sync just now but getting same message


This app is blocked

This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access.


Used 2 different gmail accounts.

That was my main reason to buy a NAS

Please help.
User avatar
TMnight
TM Support
Posts: 126
Joined: 30 Sep 2022, 16:40

Re: Google Drive Sync not connecting

Post by TMnight »

Hello, the issue you mentioned is due to the fact that one of the request quotas in the Google Drive API has reached its limit. We have already responded and arranged for it to be handled. Please wait a moment, we will resolve it for you as soon as possible.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
xspyro
Posts: 2
Joined: 09 Aug 2024, 15:50
Poland

Re: Google Drive Sync not connecting

Post by xspyro »

TMnight wrote: 09 Aug 2024, 17:57 Please wait a moment, we will resolve it for you as soon as possible.
Any luck with this? After hours of waiting/trying, the issue is still the same...
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Gremlin
Gold Member
Posts: 1392
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Google Drive Sync not connecting

Post by Gremlin »

xspyro wrote: 10 Aug 2024, 00:34
"as soon as possible" is tech speak for "sometime in the future", not "today". This is still, from the posts, something to do with an arrangement between TM and Google for the use of the service. I certainly would not be holding my breath. :o
F5-221 TOS6.0.794 - 4x4TB Traid (TNAS UPS Server :?: Broken :?: )
F2-424 TOS7.0.0392 {BETA} - 2x500GB nvme (P3) Traid, 2x6T HDD Traid
F2-221 TOS7.0.0364 - 1x3TB Ext4, 1x4TB Ext4 [Test system]
Gremlin is in 'Listening' mode
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EthanLiu
TM Product Manager
Posts: 173
Joined: 13 Nov 2023, 14:25
China

Re: Google Drive Sync not connecting

Post by EthanLiu »

Gremlin wrote: 10 Aug 2024, 05:26
We apologize for the inconvenience caused. We are working on it urgently, and we appreciate your patience.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
VoiceBoxx
Posts: 1
Joined: 13 Aug 2024, 22:36
United States of America

Re: Google Drive Sync not connecting

Post by VoiceBoxx »

Any word on Google Drive Sync getting fixed? Hoping this gets resolved quickly
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TMzethar
TM Support
Posts: 2574
Joined: 27 Oct 2020, 16:43

Re: Google Drive Sync not connecting

Post by TMzethar »

Thank you for waiting. We are still working on this issue, and the time has not been determined yet.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
nhatdong
Posts: 10
Joined: 24 Jun 2023, 18:13
Vietnam

Re: Google Drive Sync not connecting

Post by nhatdong »

Since 01 week from support team but nothing change for now, i just reset my NAS and not sync my data.
User avatar
TMtina
TM Support
Posts: 238
Joined: 01 Nov 2022, 18:00

Re: Google Drive Sync not connecting

Post by TMtina »

nhatdong wrote: 16 Aug 2024, 23:17 Since 01 week from support team but nothing change for now, i just reset my NAS and not sync my data.
Please rest assured that we are still closely following up on Google Drive's response. Only with their timely reply can we proceed smoothly to the next stage. Thank you for your understanding and support.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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