TerraSync application in TOS cannot update

TerraSync is a cloud drive service application that helps users build their own private cloud drive services with their TNAS devices.
Post Reply
User avatar
Xcentric
Posts: 11
Joined: 07 Sep 2022, 00:55
Singapore

TerraSync application in TOS cannot update

Post by Xcentric »

TerraSync application works good, but every time there's an update for the application, it won't let me update it, the last prompt will be "The application will be disabled to update", but nothing happens.
.
I have to restart the NAS to update. But then it will still fail, so I have to reinstall. But now trying to install it I get "Operation Failed!". Is there a better way to go about updating apps and downloading apps?

Current TOS version: 5.1.67
NAS F2-221
User avatar
TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: TerraSync application in TOS cannot update

Post by TMroy »

Your current TOS version is outdated and cannot be compatible with the latest TerraSynce. Please update your TOS to version 5.1.145. However, please ensure that your device meets the update requirements.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Post Reply

Return to “TerraSync”