You can set a power schedule to turn it on or shut it down by following the time schedule you set, of cause , you can also keep it always on. And one very important thing! you can't access your tnas if you shut it down.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)