File Manager - No Space available  [Accepted]

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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

there is no repair function in my terramaster


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TMzethar
TM Support
Posts: 2818
Joined: 27 Oct 2020, 16:43

Re: File Manager - No Space available

Post by TMzethar »

We have checked your system report and found signs of frequent unplugging of disks as volumes, which may cause storage configuration confusion. Additionally, one of your disks (HDD2) is a 2GB system partition from TOS4, and smaller system partitions may encounter some issues when using TOS5.

We suggest that you try reinstalling TOS 5.1.67 or earlier versions to fix the issue of chaotic storage configuration. (If prompted to 'delete data' during installation, please stop the operation and schedule an assistance time with the technical support email.)
After completing the reinstallation, make a backup of your HDD2 data and then try to clean up the partition of HDD2.
Finally, reinstall the latest TOS.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

Thanks for your reply TMzethar, will coordinate the online assistance.
Last time I did this I lost a HDD full of irrelevant content. This time Volume 2 is full of work files.
Thanks again.
User avatar
koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

Thanks Terramaster. Organised an online session withg Tech Support and now in recovery mode (it will take a few hours), but I can see some of the files :).

Thanks again!! Awesome support. Cheers
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