File Manager - No Space available [Accepted]
- koalakoala
- Posts: 96
- Joined: 14 Jan 2023, 06:34

File Manager - No Space available [Accepted]
Hi, can you please add a more specific message than "failed to move" when not enough space is available to complete a transfer (from one HDD to another one i.e)
Thanks
Thanks
- koalakoala
- Posts: 96
- Joined: 14 Jan 2023, 06:34

Re: File Manager - No Space available
Suugested message : ""Not enough disc space to complete this action"
Re: File Manager - No Space available
We are trying to reproduce, verify and analyze the problem you mentioned.
We would like to ask you to provide us with more information to troubleshoot this issue. Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support email for inspection.
We would like to ask you to provide us with more information to troubleshoot this issue. Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support email for inspection.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- koalakoala
- Posts: 96
- Joined: 14 Jan 2023, 06:34

Re: File Manager - No Space available
Will do ASAP. Thanks
Re: File Manager - No Space available
Also, please remember to provide them with a link to this post.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- koalakoala
- Posts: 96
- Joined: 14 Jan 2023, 06:34

- koalakoala
- Posts: 96
- Joined: 14 Jan 2023, 06:34

Re: File Manager - No Space available
deleted it and recreated the report, thenI was able to download it. Will send it shortly. thanks
- koalakoala
- Posts: 96
- Joined: 14 Jan 2023, 06:34

Re: File Manager - No Space available
Just realised this. Potentially the issue can be originated when trying to move big / massive files (+30gB each).
If that is the case, can you please add an altert (instead of a simple "failed to move" )
Thanks
If that is the case, can you please add an altert (instead of a simple "failed to move" )
Thanks
- koalakoala
- Posts: 96
- Joined: 14 Jan 2023, 06:34

Re: File Manager - No Space available
We will provide feedback on your suggestions to our product team. For any issues you may encounter, you can try using the file system repair function to fix them.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)


