F4-424 Boot Mode

Initialization of newly purchased TNAS or re-installation of your TNAS
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TMzethar
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Re: F4-424 Boot Mode

Post by TMzethar »

cflo361 wrote: 14 Jun 2024, 12:09
When you plug the new Intit Boot USB into the USB port, then you can start the TNAS normally.
When you finish the TOS installation, please remove and save it for possible future use.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Re: F4-424 Boot Mode

Post by Gremlin »

TMzethar wrote: 14 Jun 2024, 18:45
cflo361 wrote: 14 Jun 2024, 12:09
When you plug the new Intit Boot USB into the USB port, then you can start the TNAS normally.
When you finish the TOS installation, please remove and save it for possible future use.
Can it be plugged into any USB port on the 424 series or does it need to be installed to an internal port like the older models?
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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cflo361
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Re: F4-424 Boot Mode

Post by cflo361 »

Gremlin wrote: 14 Jun 2024, 22:02
TMzethar wrote: 14 Jun 2024, 18:45
cflo361 wrote: 14 Jun 2024, 12:09
When you plug the new Intit Boot USB into the USB port, then you can start the TNAS normally.
When you finish the TOS installation, please remove and save it for possible future use.
Can it be plugged into any USB port on the 424 series or does it need to be installed to an internal port like the older models?

Plugged it the usb adapter to the TNAS. TNAS.local page just refreshes but doesn’t load up. TNAS PC still doesn’t recognize device.
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Gremlin
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Re: F4-424 Boot Mode

Post by Gremlin »

Probably have to wait until @TMsupport get to work tomorrow ;)
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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cflo361
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Re: F4-424 Boot Mode

Post by cflo361 »

TMzethar wrote: 14 Jun 2024, 18:45
cflo361 wrote: 14 Jun 2024, 12:09
When you plug the new Intit Boot USB into the USB port, then you can start the TNAS normally.
When you finish the TOS installation, please remove and save it for possible future use.
Plugged it the usb adapter to the TNAS. TNAS.local page just refreshes but doesn’t load up. TNAS PC still doesn’t recognize device.
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cflo361
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United States of America

Re: F4-424 Boot Mode

Post by cflo361 »

Gremlin wrote: 15 Jun 2024, 05:37 Probably have to wait until @TMsupport get to work tomorrow ;)
I’ll take anyone/someone can walk me through how to fix this bug. I’m just ready to use it lol. It would be greatly appreciated.
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TMlinda
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Re: F4-424 Boot Mode

Post by TMlinda »

cflo361 wrote: 15 Jun 2024, 05:44
You can refer to this link for troubleshooting: viewtopic.php?t=2250
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Re: F4-424 Boot Mode

Post by Gremlin »

TMwuu wrote: 15 Jun 2024, 14:43
Sorry, but that doesn't answer the question(s).

1. How to boot 424 series from external USB port? {eg Can the Bios be set to boot from external USB?}

or, if that is not possible

2. How to access internal USB on 424 models?

@TMsupport has sent the OP a new USB initboot apparently without instructions as to how to use it, which seems a little short-sighted to me.
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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TMlinda
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Re: F4-424 Boot Mode

Post by TMlinda »

Gremlin wrote: 15 Jun 2024, 16:34
USB Intitboot can be inserted both internally and externally, but it is recommended to insert it internally as it will not occupy the external USB interface.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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cflo361
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United States of America

Re: F4-424 Boot Mode

Post by cflo361 »

UPDATE: I got it running guys. What I did was...
- remove all drives (just pull the caddies out)
- Start the NAS wait a few minutes (with USB Adapter plug in)
- Then initialize the NAS like a new product.

Thought this would help anyone that was stuck in the same boat I was.
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