F4-210 - No WebUI access after factory reset

Initialization of newly purchased TNAS or re-installation of your TNAS
Locked
User avatar
scrapti
Posts: 1
Joined: 04 Apr 2024, 01:02
United States of America

F4-210 - No WebUI access after factory reset

Post by scrapti »

After performing a factory reset on my F4-210 I'm unable to access the WEBUI, as you can see on the screenshots I am able to see it on the TNAS App, I am able to ping it and to SSH in port 22.
I've tried the multiple guides on the forum with no luck.
Can I please schedule a remote session, I sent an email already but no response yet.

As mentioned above, I've followed guides:
viewtopic.php?f=76&t=696
viewtopic.php?f=76&t=423
viewtopic.php?f=79&t=2575
User avatar
TMtina
TM Support
Posts: 245
Joined: 01 Nov 2022, 18:00

Re: F4-210 - No WebUI access after factory reset

Post by TMtina »

Try clearing the browser cache and trying to access the web interface again. You can also try using another browser.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Locked

Return to “Initialization”