How to update an outdated TOS4 system?

New system installation, system re-install
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: Want to update an outdated TOS system (4.1.27 or earlier)?

Post by TMSupport »

GIOSCI67 wrote: 06 May 2022, 15:49 Hi, my system (F5-221) has version 4.1.30.
Could I go directly to 4.2.32 or I should install 4.1.31 first?
Please refer to the article to update the TOS.
4.1.30-> 4.1.31 -> 4.2.09 -> 4.2.32
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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imhotep
Posts: 1
Joined: 29 Feb 2024, 22:56

Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by imhotep »

i have disabled my gpu in bios, now i do not get any display with ESC.
howto reenable the gpu to change bios setting ? with terramaster 6 bay
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McCygnus
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Joined: 18 Mar 2024, 09:10
United States of America

Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by McCygnus »

I have a F4-220 that I haven't used for years. I just dusted it off and put in new drives since I have a new use case for it. I was getting a failure when trying to install the latest from the product download page until I found this post and I'm starting update cycle now.

Is there anyway to do a hard reset though that nukes the entire system so that it's like I have a new unit and can just install the latest? I don't care about preserving anything from before. The 4.4.03 update that I'm doing now is taking forever and it would be nice to jump past these point updates.
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McCygnus
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Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by McCygnus »

McCygnus wrote: 18 Mar 2024, 09:17 I have a F4-220 that I haven't used for years. I just dusted it off and put in new drives since I have a new use case for it. I was getting a failure when trying to install the latest from the product download page until I found this post and I'm starting update cycle now.

Is there anyway to do a hard reset though that nukes the entire system so that it's like I have a new unit and can just install the latest? I don't care about preserving anything from before. The 4.4.03 update that I'm doing now is taking forever and it would be nice to jump past these point updates.
Never mind on this one. I have it figured out.
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bzgdy
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Joined: 26 Sep 2024, 14:47
China

Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by bzgdy »

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I want to upgrade the system, but selected the upgrade package prompted the upgrade package size problem, my device model is F2-NAS21, please ask how to solve the problem, and, the search in the cell phone shows uninitialized, but in fact I have completed the initialization!
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TMlinda
TM Support
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Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by TMlinda »

bzgdy wrote: 26 Sep 2024, 16:53
Your device model is too old and no longer supports updates.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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bzgdy
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Joined: 26 Sep 2024, 14:47
China

Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by bzgdy »

TMwuu wrote: 26 Sep 2024, 20:42
bzgdy wrote: 26 Sep 2024, 16:53
Your device model is too old and no longer supports updates.
不再支持更新,维持现有正常使用使用总可以吧?但软件一直提示磁盘未格式化,但通过ip在网页端可以访问管理界面,webdav访问直接显示index of /,这如何解决
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TMzethar
TM Support
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Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by TMzethar »

bzgdy wrote: 29 Sep 2024, 10:05
Regarding the “disk not formatted” you mentioned, this is not necessarily a system problem. For data security, it is recommended that you read and backup your data with a utility.
This guide may be helpful if you want to reset the system when the device model and system version meet the requirements.
viewtopic.php?t=3586
https://forum.terra-master.com/cn/viewtopic.php?t=645
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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hughesm02
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Joined: 25 Oct 2024, 13:33
United States of America

Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by hughesm02 »

Hey this thread was super helpful. My F2-220 was in storage for a few years running 3.1. The download links all worked, and I followed the steps as described. Now I'm running 5.1.67 successfully. Thanks.
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cocoykira
Posts: 10
Joined: 06 Feb 2021, 18:46

Re: Want to update an outdated TOS system (4.2.09 or earlier)?

Post by cocoykira »

I have a f2-221 with the ram upgraded eunning under TOS 4.2.40.
Which is the maximum OS I can install on it?
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