PS I'm mostly sure, this bug go away as I reboot, but I feel highly uncomfortable trusting all my data to software that cannot perform simple task of hardware diagnostic. Considering switching to TrueNAS...
Perhaps you are running other high busy, usage applications or services, causing the system to block temporary?
Next time you encounter a similar situation, you can check the "process" and wait for the high occupancy process to complete or pause it.
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The known information is not sufficient to determine the cause.
We have not reproduced the situation under similar conditions, nor have we received any other similar feedback.
If there is more information, please feel free to provide it.
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I've also experienced the same disappointingly poor system performance, after a fresh reboot, and sat idle with no processes initiated by me, my NAS idles at 50 - 75% CPU and 33 - 40% memory utilisation. No applications installed, not even a CIFS share created or mounted, god forbid accessed.
I've upgraded the RAM to the maximum supported 32 GiB and have left the system to 'settle' before even looking at the resourcing values.
The system struggles to perform every task, from loading the users page to launching the control panel.. and is in a perpetual state of "System is sluggish" which has left the mobile application unable to authenticate.
These are unacceptable levels of performance and the Terramaster response is, as expected, just as lackluster. I'd agree that perhaps a process could be hogging resources, however would have thought in the 5 to 6 versions of your TOS software you may have included some level of prioritisation that would maintain a level of overhead for additional tasks.
chapter13 wrote: ↑07 Jan 2024, 05:02
I've also experienced the same disappointingly poor system performance, after a fresh reboot, and sat idle with no processes initiated by me, my NAS idles at 50 - 75% CPU and 33 - 40% memory utilisation. No applications installed, not even a CIFS share created or mounted, god forbid accessed.
I've upgraded the RAM to the maximum supported 32 GiB and have left the system to 'settle' before even looking at the resourcing values.
May I know what is your TNAS model number and which TOS version running on your TNAS?
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May I ask if there is a setting for SSD cache? You can go to Control Panel - System Information - Processes,
click CPU to sort from high to low, and then take screenshots.
Can you send the screenshots and system logs to our email?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)