Has anyone else noticed hardware sensors not working? It's a brand new machine so maybe a bug? No device temp, no CPU temp, no fan speed.
Hardware Sensors not working
- ElPabloMaximo
- Posts: 27
- Joined: 18 Sep 2023, 22:02
Hardware Sensors not working
T12-450
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TRAID Pool 1 - 4x4TB HDD
TRAID Pool 2 - 4x6TB HDD + 4x8TB HDD
TRAID Pool 3 - 2x2TB NVME
https://www.linkedin.com/in/paul-tippit-56496b17/
Re: Hardware Sensors not working
We have noticed similar issues and are currently investigating and repairing them.
What version of TOS are you using? Is your TNAS running some programs at full capacity?
You can try logging in to SSH and entering the following command to check the temperature of the fan, device, and CPU to see if it can be detected?
What version of TOS are you using? Is your TNAS running some programs at full capacity?
You can try logging in to SSH and entering the following command to check the temperature of the fan, device, and CPU to see if it can be detected?
Code: Select all
ec_stat rss
ec_stat rst
ec_stat rct
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- ElPabloMaximo
- Posts: 27
- Joined: 18 Sep 2023, 22:02
Re: Hardware Sensors not working
User and System name removed.
It appears to be more than a visual defect in the GUI
[TNAS01 ~]# ec_stat -rss
system_fanspeed = -19640
[TNAS01 ~]# ec_stat -rct
cpu_temputre = 0
[TNAS01 ~]# ec_stat -rst
system_temputre = 0
At the time this was take, CPU is @ 10% and memory is at 8% utilization.
It appears to be more than a visual defect in the GUI
[TNAS01 ~]# ec_stat -rss
system_fanspeed = -19640
[TNAS01 ~]# ec_stat -rct
cpu_temputre = 0
[TNAS01 ~]# ec_stat -rst
system_temputre = 0
At the time this was take, CPU is @ 10% and memory is at 8% utilization.
T12-450
TRAID Pool 1 - 4x4TB HDD
TRAID Pool 2 - 4x6TB HDD + 4x8TB HDD
TRAID Pool 3 - 2x2TB NVME
https://www.linkedin.com/in/paul-tippit-56496b17/
TRAID Pool 1 - 4x4TB HDD
TRAID Pool 2 - 4x6TB HDD + 4x8TB HDD
TRAID Pool 3 - 2x2TB NVME
https://www.linkedin.com/in/paul-tippit-56496b17/
Re: Hardware Sensors not working
This may be due to a problem with the program or the wrong adaptation program being started. You can try restarting TNAS.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- ElPabloMaximo
- Posts: 27
- Joined: 18 Sep 2023, 22:02
Re: Hardware Sensors not working
restart did not resolve this problem
T12-450
TRAID Pool 1 - 4x4TB HDD
TRAID Pool 2 - 4x6TB HDD + 4x8TB HDD
TRAID Pool 3 - 2x2TB NVME
https://www.linkedin.com/in/paul-tippit-56496b17/
TRAID Pool 1 - 4x4TB HDD
TRAID Pool 2 - 4x6TB HDD + 4x8TB HDD
TRAID Pool 3 - 2x2TB NVME
https://www.linkedin.com/in/paul-tippit-56496b17/
Re: Hardware Sensors not working
Please pay attention to the replies in your newly posted topic post.
viewtopic.php?f=25&t=5324&p=30774#p30774
viewtopic.php?f=25&t=5324&p=30774#p30774
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)