I imported photos from my phone and most of the Portrait photos thumbnail are created as landscape. Some (about 5%) are OK, but the rest are all in landscape. When I click on the thumbnail it opens OK.
Is there a better application for viewing the photos?
Device: F2-423
Thumbnail for Portrait photos created as landscape
Re: Thumbnail for Portrait photos created as landscape
Regarding the thumbnails in landscape when it should be Portrait, the resolution is shown wrong. Instead of 2252 * 4000 px it shows 4000 * 2252 px. That is why the thumbnail shows in landscape.
But not all photos thumbnail are wrong. 5% are OK.
But not all photos thumbnail are wrong. 5% are OK.
Re: Thumbnail for Portrait photos created as landscape
Can you provide screenshots of abnormal situations? Can you find commonalities among these 5% of the images?
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Thumbnail for Portrait photos created as landscape
We have confirmed the size issue you mentioned and will improve it in the next version.
We are currently researching and examining the issue of horizontal/vertical.
We are currently researching and examining the issue of horizontal/vertical.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)