Can't connect suddenly ERR_ADDRESS_UNREACHABLE

Initialization of newly purchased TNAS or re-installation of your TNAS
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OnePunchBen
Posts: 4
Joined: 04 Sep 2023, 16:34

Can't connect suddenly ERR_ADDRESS_UNREACHABLE

Post by OnePunchBen »

Hello,

I haven't used my F2-422 for a few weeks. Suddenly, my mac Studio can't connect to it anymore.

I installed the latest version of TNAS. It finds the nas correctly but when I click Login, it opens a chrome page with the IP address and gives me the following error ERR_ADDRESS_UNREACHABLE.

What I tried:
Deleting the password saved in chrome
Clicking Change IP in TNAS, but I get an error again

Note : the F2-422 is directly plugged in to my mac Studio with Ethernet. All lights are green on the F2-422.

Can someone help me please ?
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Gremlin
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Posts: 1705
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Can't connect suddenly ERR_ADDRESS_UNREACHABLE

Post by Gremlin »

Does the TNAS have a fixed IP? Is the network segment (eg 192.168.123.nnn, the first 3 groups) still the same as your router/PC.
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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TMeric
TM Product Manager
Posts: 228
Joined: 03 Jul 2023, 11:01

Re: Can't connect suddenly ERR_ADDRESS_UNREACHABLE

Post by TMeric »

You can try the following:
1. Restart your TNAS.
2. Clear your browser cache.
3. Use your TNAS IP: port in the browser to access directly.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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OnePunchBen
Posts: 4
Joined: 04 Sep 2023, 16:34

Re: Can't connect suddenly ERR_ADDRESS_UNREACHABLE

Post by OnePunchBen »

Thanks for the replies.

Hey @Gremlin, yes the TNAS IP is fixed. Groups one and two are the same, third group is different.

Hey @Tmeric, just did and it can't connect. Also, I can't change the IP address in TNAS.

Any other idea?
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Gremlin
Gold Member
Posts: 1705
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Can't connect suddenly ERR_ADDRESS_UNREACHABLE

Post by Gremlin »

OnePunchBen wrote: 04 Sep 2023, 22:39 third group is different.
You could try temporarily changing your IP segment in the router (DHCP server pool) to match the TNAS. At least while you access and fix the TNAS.
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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