Can not download app's

Discussion of applications not mentioned above.
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epsilonion
Posts: 49
Joined: 22 Jan 2023, 18:32

Can not download app's

Post by epsilonion »

I can not download any app's, I think the IP address may have been blocked by my IPS/IDS
what IP addresses do terraMaster use so I can whitelist?
Also do i need to port forward any ports?
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TMeric
TM Product Manager
Posts: 227
Joined: 03 Jul 2023, 11:01

Re: Can not download app's

Post by TMeric »

First of all, please check whether the network of your NAS can work normally?
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: Can not download app's

Post by TMroy »

Would you give more specifics? what did you mean can not download app? from where? on which device?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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