F2-210 Can't initialize disk (Blank page)

Initialization of newly purchased TNAS or re-installation of your TNAS
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CarlosMtnez
Posts: 8
Joined: 26 Dec 2020, 23:44

F2-210 Can't initialize disk (Blank page)

Post by CarlosMtnez »

Hello, I have a F2-210, Im unable to initialize the NAS.

- I switch on without disks and connect to the NAS IP.
- Then I insert a new HDD compatible, wiped, new.
- I access to the web interface and I see a warning about using compatible disks. I click on START
Image
- Then blank web page with "tips" text and nothing...
Image

Version is: RTD1296_1243_V4.9.6

I can enter in SSH with root Admin123

I tried to install firmware.img with this commands, download firmware is ok:
wget_ter (not working, had to use wget to download)

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wget http://dl.terra-master.com/cn/firmware.img

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--2023-08-07 17:51:06--  http://dl.terra-master.com/cn/firmware.img
Resolving dl.terra-master.com... 47.246.45.215, 240e:e9:d804:0:3::3fb
Connecting to dl.terra-master.com|47.246.45.215|:80... connected.
HTTP request sent, awaiting response... 302 Moved Temporarily
Location: http://192.168.0.1:80/blocking.asp?mac=6C:BF:B5:01:17:CD [following]
--2023-08-07 17:51:06--  http://192.168.0.1/blocking.asp?mac=6C:BF:B5:01:17:CD
Connecting to 192.168.0.1:80... connected.
HTTP request sent, awaiting response... 200 Ok
Length: unspecified [text/html]
Saving to: 'firmware.img'

firmware.img            [ <=>                ]  16.98K  --.-KB/s    in 0.006s

2023-08-07 17:51:06 (2.92 MB/s) - 'firmware.img' saved [17386]

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root@TNAS:~# cp firmware.img /tmp/
root@TNAS:~# up.sh

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platform_check_image
image path/url: 1
cp: can't stat '1': No such file or directory
verifying checksum on /tmp/firmware.img, offset: 0, size:17386
1+0 records in
1+0 records out
32 bytes (32B) copied, 0.000047 seconds, 664.9KB/s
542+0 records in
542+0 records out
17344 bytes (16.9KB) copied, 0.001513 seconds, 10.9MB/s
Invalid image. Contents do not match checksum (image:793a6e6f6e653b223e49523c2f6                                                                       469763e0a3c2f6469763e0a3c2f626f64793e calculated:dab0c0fecc9e2ab96be7665e09c8974                                                                       73d8de731c5da63ef0074312c59a951e9)
Image check 'platform_check_image' failed.

Image check 'platform_check_image' failed

My F2-210 its the 1GB ARM model, the image is correct.

Looks like a problem with webinterface.

Please, I need help.

Thank you in advance.
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TMzethar
TerraMaster Team
Posts: 1252
Joined: 27 Oct 2020, 16:43

Re: F2-210 Can't initialize disk (Blank page)

Post by TMzethar »

This has nothing to do with firmware.img.

The frist box is "automatic" and the second is "manual".
Please choose according to your needs.

You can also download the available older version of php7-all.tar and replace the current php7-all.tar file:

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wget https://download2.terra-master.com/php7-all.tar
cp php7-all.tar /mnt/bootdev/
or

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wget http://download2.terra-master.com/php7-all.tar
cp php7-all.tar /mnt/bootdev/
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
CarlosMtnez
Posts: 8
Joined: 26 Dec 2020, 23:44

Re: F2-210 Can't initialize disk (Blank page)

Post by CarlosMtnez »

Thank you! both codes are the same.

I made a backup of my current /mnt/bootdev/php7-all.tar
I Don't know why, but using wget downloads a 17kb file.
So, I downloaded to my PC and upload the new file using WinSCP.
Now everything looks good! The assistant lets me continue with the inizialization process. I attach screenshot.
Captura3.jpg
Captura3.jpg (6.05 KiB) Viewed 670 times
Thank you very much!
User avatar
CarlosMtnez
Posts: 8
Joined: 26 Dec 2020, 23:44

Re: F2-210 Can't initialize disk (Blank page)

Post by CarlosMtnez »

Doing this now the version is RTD1296_V4.8.6
Before the version was RTD1296_V4.9.6

Do I have to disable updates in the NAS?
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