Remote SMB folder -- not enabled??

SMB, NFS, FTP, web file manager and Rsync server.
Locked
User avatar
databoxer
Posts: 4
Joined: 24 Jul 2023, 08:59

Remote SMB folder -- not enabled??

Post by databoxer »

I have a brand new T6-423, and I would like to use the TOS 5.1 File Manager to copy files over from my old NAS (Synology DS1520+), rather than using Windows Explorer. I set up a Remote SMB folder in TOS, and the name/password seem to work (i.e., TOS complains if I mistype either), but after creation the Remote folder item shows "Not enabled". This doesn't make sense/. I have looked around quite a bit via Google and in this forum for help, but see nothing useful. I have tried to mount the remote folder in the public shared folder, and in a folder that I created, but no luck either way.

What am I missing? Thanks!
User avatar
TMzethar
TM Support
Posts: 2826
Joined: 27 Oct 2020, 16:43

Re: Remote SMB folder -- not enabled??

Post by TMzethar »

Can you take a screenshot of the setting interface and the "Not enabled" prompt?
It may be a problem with the format or directory, you can try to use only the highest level directory, and make sure your format is consistent with the format below the input box.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
databoxer
Posts: 4
Joined: 24 Jul 2023, 08:59

Re: Remote SMB folder -- not enabled??

Post by databoxer »

Sure. I have attached two screenshots, one showing the configuration and the other showing the "not enabled" status
User avatar
TMtina
TM Support
Posts: 245
Joined: 01 Nov 2022, 18:00

Re: Remote SMB folder -- not enabled??

Post by TMtina »

Hello, please try to select the remote folder and click the Enable button.
Image
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
databoxer
Posts: 4
Joined: 24 Jul 2023, 08:59

Re: Remote SMB folder -- not enabled??

Post by databoxer »

Duh! That did it -- I probably should have noticed that checkbox. Thanks!!!
User avatar
Gremlin
Gold Member
Posts: 1629
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Remote SMB folder -- not enabled??

Post by Gremlin »

Not really. Terrible contrast in the GUI sometimes makes them hard to determine acvtive/inactive.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
Locked

Return to “File Services”