Support for 20tb Drives

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HeyItsDave
Posts: 2
Joined: 09 May 2023, 05:57

Support for 20tb Drives

Post by HeyItsDave »

I am wondering if anyone else has been able to initialize a 20tb drive on one of the NAS storages from Terra Master. I know it's not on the "compatibility list." But no matter what I do, I can't seem to get it working. I upgraded to 5.1, and even reset the unit I have completely. I have other drives not on the list installed, and they've worked fine. Does anyone have a work-around, or know if there will be support for larger drives?
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HeyItsDave
Posts: 2
Joined: 09 May 2023, 05:57

Re: Support for 20tb Drives

Post by HeyItsDave »

HeyItsDave wrote: 09 May 2023, 05:59 I am wondering if anyone else has been able to initialize a 20tb drive on one of the NAS storages from Terra Master. I know it's not on the "compatibility list." But no matter what I do, I can't seem to get it working. I upgraded to 5.1, and even reset the unit I have completely. I have other drives not on the list installed, and they've worked fine. Does anyone have a work-around, or know if there will be support for larger drives?
I forgot to mention I am using a F2-221, to add if I am unable to add the NAS internal storage, would a usb external enclosure work? I don't see where/what sizes of those are supported.
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TMzethar
TM Support
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Joined: 27 Oct 2020, 16:43

Re: Support for 20tb Drives

Post by TMzethar »

What is the model of the hard drive? Have you ever used it in other places? Please connect it to the computer, delete the partitions on it, and at the same time, if it is MBR, please change it to OPT. (If there is data on it, it will lose data)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Scare
Posts: 8
Joined: 20 Oct 2022, 09:06

Re: Support for 20tb Drives

Post by Scare »

I have 2 of these in an F5-221, plus a 1TB system drive, no problems.

[url]https://www.amazon.ca/gp/product/B09TBF6GHJ/[/url]
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