Stuck on the screen after update 4.1 to 4.2

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07carbon3
Posts: 1
Joined: 14 May 2023, 19:49

Stuck on the screen after update 4.1 to 4.2

Post by 07carbon3 »

I get the login in screen and enter user and password and then get stuck her and doesn’t move it past for 16hrs or so and still stuck

The files on the nas are still accessible tho s not sure what’s wrong
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: Stuck on the screen after update 4.1 to 4.2

Post by TMzethar »

It is possible that you have crossed a larger version, causing the update to be abnormal. Next, please refer to this to install to the available version.
viewtopic.php?f=76&t=921
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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