Can't see USB unless EXT4

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orangebloss
Posts: 13
Joined: 20 Jun 2020, 15:18
Great Britain

Can't see USB unless EXT4

Post by orangebloss »

F2 -221, TOS 5.1.24

Since moving the 5.1 .24 the External USB can't be seen unless it's EXT4. I've tried reformatting as exfat but it just won't see it for whatever reason.

Windows obviously can't see an EXT4, and I've previously used my back up on my PC with no issues until the upgrade, USB Copy stopped working too as it thought the drive was removed.

Any thoughts on a fix for this? It's useless me backing up as EXT4 when I need to use it elsewhere! :?:
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TMzethar
TM Support
Posts: 2827
Joined: 27 Oct 2020, 16:43

Re: Can't see USB unless EXT4

Post by TMzethar »

We will try to verify this. Can you please update to the latest version, is the same problem still there?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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orangebloss
Posts: 13
Joined: 20 Jun 2020, 15:18
Great Britain

Re: Can't see USB unless EXT4

Post by orangebloss »

Updated to 5.31 and it seems to be able to see exFat now thanks :)
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