ToS update from 5.0.17 to 5.1.29

The discussion here is limited to topics related to the system update itself. Please post the functional issues after the system update to the corresponding other forums.
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iuliug
Posts: 14
Joined: 16 Nov 2022, 06:42
Romania

ToS update from 5.0.17 to 5.1.29

Post by iuliug »

Hi,

I used update package to perform the update from TOS - System menu.

When i clicked update the message "the ystem is being updated" appears but the process is stuck at 0%.

The NAS not visible on network anymore and the TNAS PC app finds it but with no IP.

Is the update process failed?

What should i do?

Thanks.
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: ToS update from 5.0.17 to 5.1.29

Post by RyanYang »

TOS 5.0 needs to be updated to TOS 5.1.24 first. You can try restarting and reinserting the network cable. If it still doesn't work, you can reinstall the system: viewtopic.php?f=76&t=423
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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User avatar
iuliug
Posts: 14
Joined: 16 Nov 2022, 06:42
Romania

Re: ToS update from 5.0.17 to 5.1.29

Post by iuliug »

Ty. Fortunately the update was not performed and has not corrupted the OS. I will leave things as they are for the moment.
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