No files found by dlna smart tv or roku

A TerraMaster app for media transcoding and streaming
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titanrx8
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Joined: 17 Jul 2020, 06:17
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No files found by dlna smart tv or roku

Post by titanrx8 »

I hadn't tried using the TNAS Multimedia app since the 5.0.176 update. It used to work under the 4.x versions.

My dlna devices can see the folder structure ie: \public\music or \public\photo

When I try to open the photos or music folder the devices report "no compatible files" message. I just have standard jpg and mpg files. This worked previously.

Is this a permissions issue? The dlna devices aren't getting asked for login credentials. These dlna devices have access to another media server and can access files on the non-tnas server. They see the tnas server and it's file structure just nothing is accessible.
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TMSupport
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Re: No files found by dlna smart tv or roku

Post by TMSupport »

Please update to TOS 5.1.24. Then rebuild the media index.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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titanrx8
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Re: No files found by dlna smart tv or roku

Post by titanrx8 »

TMSupport wrote: 08 Mar 2023, 10:31 Please update to TOS 5.1.24. Then rebuild the media index.
Is that still in beta? If it's beta, I'll wait. This is my primary server.
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TMRyan
TerraMaster Team
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Re: No files found by dlna smart tv or roku

Post by TMRyan »

This is the officially released version.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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titanrx8
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Re: No files found by dlna smart tv or roku

Post by titanrx8 »

TMRyan wrote: 08 Mar 2023, 22:11 This is the officially released version.
Thank you. I'll test it out on my backup server.
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titanrx8
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Re: No files found by dlna smart tv or roku

Post by titanrx8 »

Installing 5.1.24 did resolve the issue of dlna devices seeing and accessing the media files.

Interestingly, the dlna devices now show the TNAS servers with the Linux Penguin icon. Under 5.0.176 the TNAS servers were represented by a blue box.
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