F2-223 noboot

Initialization of newly purchased TNAS or re-installation of your TNAS
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lincooln
Posts: 23
Joined: 20 Jan 2023, 13:38

F2-223 noboot

Post by lincooln »

Good afternoon.
I am an f2-223 user. I bought it on the official website of aliexpress in January 2023. I can provide confirmation.
used 1 disk for 4 terabytes with the btrfs file system.
yesterday I decided to add a 500 gigabyte ssd disk and another 3 terabyte hdd to my system. chose the ext4 file system.
I wanted to organize the use of my folders on different drives for different tasks. But everything got mixed up.
Then I uninstalled the system and installed it again. I restored the saved settings and after restarting my download broke.
I tried to restore usb according to the instructions from the forum. nothing succeeded.
usb disk restored successfully. but TNAS does not start to initialize the system.
I tried resetting bios settings. select the USB disk as bootable for initial initialization and installation of the system. but to no avail.
now my TNAS is endlessly rebooting. without even trying to watch the download from usb.
I looked at your official site to restore a blocked f2-210 but not sure if it will work for me. processors are different.
I connected the monitor via hdmi. I see the ami bios splash screen and then a reboot follows.
I used ssd m2 and hdd only from the list of compatible ones indicated on the website.
Perhaps the bootloader file posted on the site in the download section for my device will help. but I don't have a manual on how to use it.
Please help bring my TNAS back to life. And save files on btrf partition.
I apologize for my bad english. I am from Russia. My native language is russian, translated by Google translator.
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: F2-223 noboot

Post by TMSupport »

Which TOS version did you install?
Unplug all hard drives and power on the TNAS, will the TNAS continue to automatically restart?
To contact our team, please send email to following addresses, remember to replace (at) with @
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lincooln
Posts: 23
Joined: 20 Jan 2023, 13:38

Re: F2-223 noboot

Post by lincooln »

I used the TOS5 version.
I removed all drives. The download does not occur.
There is a constant reboot.
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lincooln
Posts: 23
Joined: 20 Jan 2023, 13:38

Re: F2-223 noboot

Post by lincooln »

No. only native memory. added only ssd m.2 and hdd
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TMlinda
TM Support
Posts: 277
Joined: 13 Jun 2022, 16:57

Re: F2-223 noboot

Post by TMlinda »

{L_BUTTON_AT}lincooln

Is it the original power supply? Try reinserting the memory. If it doesn't work, you can connect the monitor to see.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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lincooln
Posts: 23
Joined: 20 Jan 2023, 13:38

Re: F2-223 noboot

Post by lincooln »

original power supply.
I connected the monitor. I see an image of the ami bios logo. reboot after 2 seconds.
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TMlinda
TM Support
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Joined: 13 Jun 2022, 16:57

Re: F2-223 noboot

Post by TMlinda »

{L_BUTTON_AT}lincooln

Please try to clear the CMOS to see if it can work, if not, it should be a hardware problem.
Clear CMOS method:
Unscrew the screws on the back of the unit, take off the motherboard, take out the battery, then hold down the poles of the battery with a metal material like tweezers for about 5-10 seconds, then put the battery back.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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lincooln
Posts: 23
Joined: 20 Jan 2023, 13:38

Re: F2-223 noboot

Post by lincooln »

I took out the battery. shorted contacts for 30 seconds. returned the battery.
first boot long black screen then bios logo. and reboot again. I can still get into bios settings. but can't boot the system.
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lincooln
Posts: 23
Joined: 20 Jan 2023, 13:38

Re: F2-223 noboot

Post by lincooln »

I also tried to install only hdd. I removed the usb stick and turned it on. received a red warning: secure boot violation invalid signature detected check secure boot policy setup. It seems that the usb flash drive is very important here, but it seems to be faulty.
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