Issue with F4-210

Discuss, seek assistance, and report issues related to hardware components, such as hardware platforms, memory, network ports, power supplies, UPS systems, and so on.
Locked
User avatar
relaxa
Posts: 10
Joined: 24 Jun 2020, 06:06
Wales

Issue with F4-210

Post by relaxa »

Last night I had a problem connecting to the NAS so I shut the unit down and went to bed. This morning, when I booted it up it took over an hour to start up. It ran normally for about two hours until I was unable to access anything again.

I shut down the unit (which took nearly 30 mins) and again it took an hour to start up again. This time, after it beeped I still couldn't log into TOS or access my mapped drives. The TNAS software could detect the NAS but I can't do anything with it.

I'm currently 15 minutes into another reboot attempt but starting to get a bit worried now.

Any advice much appreciated.
User avatar
TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: Issue with F4-210

Post by TMSupport »

Are there any tips on the page when you access TNAS through the browser?
It may be caused by abnormal system or file system. You can try to reinstall the TOS.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
relaxa
Posts: 10
Joined: 24 Jun 2020, 06:06
Wales

Re: Issue with F4-210

Post by relaxa »

I think the problem is solved now. It seems that for some reason the RAID array decided to rebuild itself.

When I eventually managed to get back into TOS I could see that the drives were synchronising so I just left them to do their thing overnight and everything seems back to normal.
Locked

Return to “Hardware, Power and Accessories”