The Brand New TOS 5 is Released!

Official news about TOS, mobile app, PC app updates or beta releases.
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OllieHardy
Posts: 18
Joined: 11 Aug 2021, 03:49

Re: The Brand New TOS 5 Officially Released Today!

Post by OllieHardy »

[quote=TMroy post_id=19115 time=1655720948 user_id=1656]
Please try again the new version of TNAS PC client just updated today, version: 5.0.23
[/quote]


I get a prompt saying if I wish to proceed with custom installation all my data on my hard drives will be deleted. The same message flashes up for auto install as well. Is this correct?
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titan5
Posts: 32
Joined: 10 Mar 2021, 14:28
Canada

Re: The Brand New TOS 5 Officially Released Today!

Post by titan5 »

TMroy wrote:
> Please try again the new version of TNAS PC client just updated today,
> version: 5.0.23

Removed previous TNAS, installed latest 5.0.23 and still it could not locate device on the network.

TMroy please respond to my detailed post yesterday about install of TOS. Also, can I revert back to TOS 4.0 and have it find my previous media folders (Plex) and run Plex? If so I think I will also go back to TOS 4

I am also disappointed that after a year of promoting and Beta testing TOS 5.0, this rollout is so bad and unreliable.
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Authenticate
Posts: 10
Joined: 27 May 2022, 02:21

Re: The Brand New TOS 5 Officially Released Today!

Post by Authenticate »

TMroy wrote:
>
This update today is more buggy, i open the app store it shows nothing, i cant even access my files in file manager just says operation failed... i can still see my mounted drives on windows and anything in settings are all blank except to update the system!
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

Try to refresh your browser.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Authenticate
Posts: 10
Joined: 27 May 2022, 02:21

Re: The Brand New TOS 5 Officially Released Today!

Post by Authenticate »

TMroy wrote:
>
Works now thank you, Still cant seem to get docker working when clicking next nothing happens.
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Tricky
Posts: 233
Joined: 07 Feb 2020, 02:12
Great Britain

Re: The Brand New TOS 5 Officially Released Today!

Post by Tricky »

Just wasted an hour trying to install TOS 5, managed to get TNAS PC 5 to install and run so thought I would give TOS 5 another go, but on clearing the old system I got "bootloader failed to install" so tried to load the TOS 5 I had already downloaded but when browsed for and selected it will not appear in the bar, tried several times even with the old TOS 4 version, I think it downloads with the wrong file extension, so tried to change it but still not go, TOS 5 is just one big pain after another now I can even load up TOS 4, so I am now totally stuck!!
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}Tricky
Try method 2 to install the new TOS 5. viewtopic.php?f=76&t=423
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Tricky
Posts: 233
Joined: 07 Feb 2020, 02:12
Great Britain

Re: The Brand New TOS 5 Officially Released Today!

Post by Tricky »

{L_BUTTON_AT}Tricky
TMroy wrote: > > > Try method 2 to install the new TOS 5. > viewtopic.php?f=76&t=423 Tied both options and still got the same result "failed to download bootloader" and still cannot get the manually downloaded file to appear in the bar so totally stuck, tried clearing PC cache and also rebooted router.
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Tricky
Posts: 233
Joined: 07 Feb 2020, 02:12
Great Britain

Re: The Brand New TOS 5 Officially Released Today!

Post by Tricky »

Been trying again, but I think the problem is apart from the fact that the bootloader file won't download automatically is that even if you download the TOS file from your website ( and the TOS 5 is not available only the TOS4) the file is an INS file and the bootloader screen is looking for a *,img file.

So I now have a machine that I can't use at all!
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: The Brand New TOS 5 Officially Released Today!

Post by TMSupport »

{L_BUTTON_AT}Tricky
Please download the file to use. https://download2.terra-master.com/comm ... V5.1.8.img
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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