TOS 5 Beta is released for testing NOW！

[krisprolls]

good evening,
after installing TOS 5, the login works for a few hours then impossible to log to my account.
I have to full install again.
Any clue ?
regards

[Tricky]

I have just updated the TOS5 application and now can't log in, says password is incorrect, and It's still trying to add the extended password, is that the problem?
Anyway, try to reset password and input the normal username but cannot proceed, shame until now TOS5 was working fine.

[krisprolls]

krisprolls wrote:
> good evening,
> after installing TOS 5, the login works for a few hours then impossible to
> log to my account.
> I have to full install again.
> Any clue ?
> regards
I should add that I can access my NAS through SMB and AFP, but not through http.
thanks

[dissidence]

{L_BUTTON_AT}dissidence

I have tried that and from what I can see all the IP addresses are correct. if I click on the see beta box I can then see app, but all fail to even download.

everything was great until this last update, I have even tried doing a factory reset now to no avail.

TMSupport wrote:
> >
> Your device may not be connected to the internet, please follow the steps
> to solve the issue.
> 1. Enter the Control Panel-Network Settings-Network Interface, edit the
> used network port, and modify the DNS to 8.8.8.8
> 2. Confirm whether the gateway is consistent with the computer, if it is
> different, you need to change it to be consistent with the computer
> 3. Check the "Set as Default Gateway" button, and then click
> "Apply".

[TMSupport]

{L_BUTTON_AT}krisprolls

Is there any error tips on the login page?

[TMSupport]

I have tried that and from what I can see all the IP addresses are correct. if I click on the see beta box I can then see app, but all fail to even download.

everything was great until this last update, I have even tried doing a factory reset now to no avail.

Is there any error tips when you download the apps?

[krisprolls]

{L_BUTTON_AT}krisprolls

TMSupport wrote:
> >
> Is there any error tips on the login page?


just a red message incorrect name/password really weird as I can access my NAS through smb/afp with the same name and password.

[Tricky]

By the sounds of it doing a reset and reinstalling TOS5 may well end up with the same problem, maybe time to go back to the std TOS version.

[TMSupport]

just a red message incorrect name/password really weird as I can access my NAS through smb/afp with the same name and password.

TOS 5 adopts the pam authentication mechanism. When you enter the wrong password on the login page for more than three times, even if you enter the correct username and password, you cannot log in successfully. You need to wait two minutes before logging in with the correct username and password.

[krisprolls]

TMSupport wrote:
> [quote=krisprolls post_id=17731 time=1648886451 user_id=4942]
>
> just a red message incorrect name/password really weird as I can access my
> NAS through smb/afp with the same name and password.
> [/quote]
>
> TOS 5 adopts the pam authentication mechanism. When you enter the wrong
> password on the login page for more than three times, even if you enter the
> correct username and password, you cannot log in successfully. You need to
> wait two minutes before logging in with the correct username and password.

I never entered a wrong password or user name.
I tell you there is a bug somewhere.
anyway hope it will be fixed soon.
Thank for the great job you did for the 5th version.