Cannot enable SSD Cache

[seajayshome]

Hi - I've put in an SSD and have tried to enable it in TOS 4.2.28-2201191742-P1.31

The SDD appears in the dropdown and I select it OK


The system says configuring, then says it is rebooting, however when the system reboots it always says "disabled" again and the dropdown list has gone back to default:





I have tried stopping applications first (I only have Plex and Snapshot active), however this did not make any difference.

[TMSupport]

What is the SSD model? Please try to format the SSD and enable the SSD cache again.

[seajayshome]

It is a Samsung 850 EVO 120GB - how do I format the SSD?

I tried creating a new Storage Pool with it which formatted it and was then available as general storage, but it was then not available in the SSD Cache pull down, so I deleted the Storage Pool and it reappeared. Still didn't work when I selected and rebooted though.

[TMSupport]

Please contact our tech team to have a remote session.