Can only connect with directly connected?

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super-6-1
Posts: 31
Joined: 11 Nov 2021, 05:30

Can only connect with directly connected?

Post by super-6-1 »

I have a f2-220 and it seems like i can only connect to it via wifi on my laptop and not threw ethernet connected to my router. I can also direct connect to it via ethernet and it works but for some reason it doesn't over ethernet threw the router. Anyone know what can cause this kind of issue?
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super-6-1
Posts: 31
Joined: 11 Nov 2021, 05:30

Re: Can only connect with directly connected?

Post by super-6-1 »

After some digging it seems when i ping the IP of the NAS it gets redirected back to the PC im on. I don't know why.
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: Can only connect with directly connected?

Post by TMSupport »

Hi!
Please describe the network environment in detail and attach screenshots.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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super-6-1
Posts: 31
Joined: 11 Nov 2021, 05:30

Re: Can only connect with directly connected?

Post by super-6-1 »

Issue was resolved. My Router was to blame, it had a bad lan routing table.
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
China

Re: Can only connect with directly connected?

Post by TMroy »

Good to hear the issue is resolved!
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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