Expand Backup log and task windows

The brand-new USB Copy not only provides common backup features, in order to realize offline backup and defend against threats from external networks.
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Expand Backup log and task windows

Post by Hardfecx »

Hi,

ist it possible to expand the Backup log? Even in fullscreen, the lines are impossible to read completely.
Interesting can be the time that the backup took in the log lines.
Even in the task window, it is impossible to see the whole line
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: Expand Backup log and task windows

Post by RyanYang »

Hi,
You can only export the log for complete reading at the moment.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: Expand Backup log and task windows

Post by Hardfecx »

TMRyan wrote: 07 Aug 2021, 16:04 Hi,
You can only export the log for complete reading at the moment.
Thank you for the answer
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: Expand Backup log and task windows

Post by Hardfecx »

I tried to export the log file from "USB Copy" software but after clicking "export", the windows stays completely white... and no files were exportet...
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titanrx8
Posts: 225
Joined: 17 Jul 2020, 06:17
United States of America

Re: Expand Backup log and task windows

Post by titanrx8 »

Where are the logs for backup, USB copy, clam, etc located?

I'd like to be able to review complete logs without using the TOS desktop tools which are incomplete.
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: Expand Backup log and task windows

Post by TMSupport »

Hardfecx wrote: 08 Aug 2021, 16:37 I tried to export the log file from "USB Copy" software but after clicking "export", the windows stays completely white... and no files were exportet...
Thanks for your feedback, we have found this issue on TOS 4.2.15 after verification. Sorry for the inconvenience, we will improve it soon.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: Expand Backup log and task windows

Post by Hardfecx »

TMSupport wrote: 09 Aug 2021, 15:32 Thanks for your feedback, we have found this issue on TOS 4.2.15 after verification. Sorry for the inconvenience, we will improve it soon.
You are welcome, thank you for your help!
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